You can trust Streets when you decide to employ a good agent.

For many years we have been making it easy for prospective tenants to find suitable homes, providing a seamless service from selection to possession.

We are Members of ARLA through our link with the letting partnership.
The Association of Residential Letting Agents (ARLA) is the only professional body that is solely concerned with the self-regulation of letting agents and since 1981 has been actively promoting the highest standards across every aspect of residential lettings and management in the Private Rented Sector.

We are a member of the Property Redress Scheme
All agents subscribing to Property Redress Scheme will be following a comprehensive set of Standards laid down in the PRS Code of Practice a copy of which can be obtained from any member agent or from the website here.

Finding the Right Property
To take advantage of our extensive database of high quality rental properties throughout London and Kent you can register by calling our office in Strood

Viewing a Property
We will arrange for you to view selected properties at your convenience.

The Tenancy Agreement
This document embraces the terms negotiated and agreed between yourself and the landlord, also reciting the statutory obligations of each party. The contract thereafter is signed by each party. All offers / acceptances are made subject to contract. We now offer an e-signing agreement for speed and convenience.

This is an important document prepared before possession, recording the condition of the property together with any contents. A copy is supplied to the tenant for signature. This avoids disputes at the end of the tenancy. We now offer an e-signing document for speed and convenience.

Only pay a holding deposit if you're serious about taking on the tenancy
Most other charges such as reference fees are banned from 1 June 2019. What should happen when you pay? The landlord or Agent should stop advertising the property. They are not allowed to take a holding deposit from more than one person for the same property at the same time. Entering into a tenancy agreement, you have 15 days from when you pay a holding deposit to enter into a tenancy agreement. This is called the deadline for agreement. You can agree a different deadline with the landlord or agent in writing. If you enter into a tenancy agreement, the landlord or Agent can either: return your holding deposit within 7 days of agreeing the contract put it towards a tenancy deposit or the first rent payment with your permission. Once you've signed a tenancy agreement, this will usually be legally binding unless you can end the tenancy early the landlord or Agent might be able to keep the holding deposit as part of any agreement to release you from the contract.
If the landlord decides not to rent to you, you should normally get your holding deposit back within 7 days if either the:
-landlord decides not to offer you a tenancy
-deadline has passed but you took all reasonable steps to agree a tenancy by then
The landlord or Agent can’t keep the money for any other reason. For example, you should still get your holding deposit back if you fail a credit check, provided you told the truth about your situation. The landlord or Agent must write to you within 7 days to explain why they are keeping the holding deposit. If they don't, they must return the holding deposit in full. If you decide not to rent the property.
Your landlord or agent can normally keep the holding deposit if you either:
-decide not to go ahead with the tenancy
-don't take the necessary steps to agree a tenancy by the deadline
You should still get your money back if you decide not to rent the property because the landlord has acted unreasonably. This could include if they significantly change the terms of the tenancy or ask you to pay a banned fee.
How to get your holding deposit back?
Write to the landlord or agent if they keep a holding deposit when they shouldn't do. Ask for your money back in full. You can also complain to trading standards at your council, a letting agent redress scheme if the agent is a member. Trading standards can help you apply to a tribunal to get your money back and can fine the landlord or agent. Find out more on GOV.UK about applying to a tribunal. A redress scheme can investigate your complaint and tell the agent to apologise or compensate you.
Their contact details are as follows:
You can contact us by email, phone or by post. We will respond to written enquires within 5 working days.
Our phone lines are open from 9.00am to 5.30pm Monday to Friday.
Calls are charged between 1p and 13p per minute for landline customers. Calls from mobile phones may be considerably higher depending on your mobile provider.
By Phone 0333 321 9418 (9.00am to 5.30pm Monday-Friday) By Email
By Post Property Redress Scheme Premiere House,1st Floor,Elstree,Way, Borehamwood, WD6 1JH

Contact Us

This is a sum now limited to five weeks rent, this increases to six weeks for properties whose rent exceeds £50,000 per year. They make sure you’ll get your deposit back you must insure that you:
-meet the terms of your tenancy agreement
-don’t damage the property
-pay your rent and bills
Your landlord or letting agent must put your deposit in the scheme within 30 days of receiving it. To offset the cost (if any) incurred in reinstating the property at the end of the tenancy as existed at commencement, less fair wear and tear.

Nil Deposit Scheme
Finding a deposit when you’re moving into a new rental home can be tough when your previous deposit hasn’t been returned our referencing partner Let Alliance can provide you with full details about how this can help.

Deposit Fees
At the end of the tenancy the sum is released, less any mutually agreed deductions, as determined by the tenancy agreement. If in dispute the matter is referred, together with the deposit, to the scheme adjudicator whose decision is final and binding on both parties.

Your landlord or Agent must put your deposit in a government-backed tenancy deposit scheme (TDP) if you rent your home on an assured shorthold tenancy that started after 6 April 2007. In England and Wales your deposit can be registered with:
Deposit Protection Service
MyDeposits - including deposits that were held by Capita
Tenancy Deposit Scheme If you don’t rent your home on an assured shorthold tenancy, your landlord can accept valuable items (for example a car or watch) as a deposit instead of money. The items won’t be protected by a scheme.
There are separate TDP schemes in Scotland and Northern Ireland.

At the end of your tenancy
Your landlord must return your deposit within 10 days of you both agreeing how much you’ll get back. If you’re in a dispute with your landlord, then your deposit will be protected in the TDP scheme until the issue is sorted out.

Holding Deposits
A holding deposit is a payment to a landlord or agent to reserve a property.
Your holding deposit doesn’t have to be protected a holding deposit (money you pay to ‘hold’ a property before an agreement is signed). Once you become a tenant, the holding deposit becomes a deposit, which must be protected. From 1 June 2019, a holding deposit can’t be more than 1 week’s rent.
In most cases, you should get the money back if the landlord or Agent decides not to rent to you. The landlord or agent might keep the money if you decide not to go ahead or don't take reasonable steps to agree a tenancy by the deadline, misled the landlord or agent or fail a right to rent immigration check.

We have our properties on both <Rightmove and On The Market to give maximum exposure. Validated appointments minimize wasted time and ensure that the best suited buyer is sent to you.

Let Alliance Tenants Contents Insurance

Streets Estates are delighted to inform you of a bespoke Tenants Contents policy provided by Let Alliance.

The Let Alliance policy has been designed specifically for use by Tenants and provides you with comprehensive cover with NIL EXCESS payments!

If you would like a free quote and to apply online within minutes, please click on the link below and you will be automatically directed to their website to complete you quote and application.

Alternatively, if you have any questions then please contact us on our contact page and we will be more than happy to discuss any questions you may have.

Get a quote

Here are just some of the things the Let Alliance Tenants Contents policy will cover you for:

Pay Monthly with no administration fees

Nil Excess option available

Cover available for any Sum Insured between £10,000 and £50,000

Tenants liability to Landlords up to £2,500

Alternative accomodation included

Replacmeent of locks and keys included

Money and credit card cover

Public liability up to £2 million

Accidental damage option available

Option to cover high risk items, up to £7500 per article

Pedal Cycle extension available